eXtra Contact

Home / Customer Stories / Adriano M. Story Page / Emails

Emails

  • Key findings
  • Transcript

 

Responsive – emails Facet

Email responses seem even quicker than voicemail responses

They always include useful, pertinent information about the request, plus

Current progress
Scheduled delivery date, etc.

 

MyReviewHelp                  Click to start video (begins at 0 min 0 sec)

OK, great! Emails – it’s kind of the same thing. Did they get back to you quickly, or they sit in their inbox for a day or two  

Adriano

Emails are even quicker than a phone call, I would say, because it just pops right up on their screen, and they will send an email to say that they received it, Hey, thanks for sending this through, we received it, we’ll get on it, this is when we are planning on sending it out, if you have any problems with that, so they are completely professional on that side, and there are no issues with responsiveness

Emails
Interviewed: April 4, 2015
Length: 0:34

Discussion Points:

Multiple emails required to receive a reply
Quick response to returning emails
Did you receive clear answers?

© 2013—2025  MyReviewHelp.com · All Rights Reserved ·

Back to Top