Responsive – emails Facet
Email responses seem even quicker than voicemail responses
They always include useful, pertinent information about the request, plus
Current progress
Scheduled delivery date, etc.
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OK, great! Emails – it’s kind of the same thing. Did they get back to you quickly, or they sit in their inbox for a day or two
Adriano
Emails are even quicker than a phone call, I would say, because it just pops right up on their screen, and they will send an email to say that they received it, Hey, thanks for sending this through, we received it, we’ll get on it, this is when we are planning on sending it out, if you have any problems with that, so they are completely professional on that side, and there are no issues with responsiveness
Discussion Points:
Multiple emails required to receive a reply
Quick response to returning emails
Did you receive clear answers?