MyReviewHelp                  Click to start video (begins at 0 min 0 sec)

OK, great! We talked about returning phone calls. Basically, from what you said, it sounds like they are real quick returning phone calls , you are not waiting for them, you are not having to make multiple calls, wondering where they are at. None of those types of issues, it sounds like

Adriano

No, you don’t phone them, and Hey, Dave’s on vacation for two weeks, or Dave’s in a meeting every time you phone. It’s nothing like that. You pick up the phone, you’ve got their home number, their cell number, their office number, you just basically pick up the phone, call them, and you either reach them right away, or you leave them a message, and they get back to you in a couple of hours at the most.